The following policies are in place to ensure the safe and fair use of our programs and facilities.
Refund Policy
You will be issued a 100% refund/credit/transfer if the Parks, Recreation, & Trails Department cancels program or facility rental
Refund request must be received at least 48 hours in advance of the start of a program/rental/league or refund will not be honored.
Refunds/credit/transfer request received less than 48 hours prior to the start date of a program/rental/ team placement will not be granted.
Refunds for medical reasons requested prior to the start date of program/rental/ team placement will be granted at 100% subject to verification.
Cancellation Policy
Auto billing memberships can be cancelled at any time, without a fee. To cancel or suspend membership, email your name and appropriate dates to membership@tosv.com. Payments will resume at the up-to-date monthly rate on the day the membership is re-activated. Cancellations must be received 48 hours prior to your billing date.
Yearly memberships cannot be cancelled, suspended or refunded.
Locker Policy-
We are currently not renting lockers due to COVID19
A limited amount of lockers are available for rent.
Cost: 1/2 lockers - $45 per 3 Months / $90 per 6 Months
Cost Full Lockers - $75 per 3 Months / $150 per 6 Months
Lockers must be cleared out and lock removed by the last day of the rental period. After that point, locks will be cut and locker contents held for 30 days.
Unclaimed belongings will be donated to charity.
The Snowmass Village Recreation Center is NOT RESPONSIBLE for any lost, stolen, or damaged items resulting from the rental of a locker.
The Snowmass Village Recreation Center reserves the right to terminate this agreement at any time at its discretion.
Cleanliness of locker is the renter's responsibility.
There will be no refunds at any time during the time for unwanted or unused lockers.